SigmaQuest provides an on-demand suite of solutions that help companies build better products using business intelligence techniques for product design, manufacturing, supplier quality, repair and returns. Benefits are reduced warranty costs; improved product quality, lower costs of goods sold, and increased revenue and profits.
 
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Testimonials
Force 10
“The SigmaQuest solution allows us to cost effectively track the performance of our switches and routers from design to deployment to better serve our customers and ensure their satisfaction. (Their) on-demand model eliminates the costly IT infrastructure of managing this process ourselves and allows us to focus on what we do best – develop innovative products that help customers transform their networks into strategic assets.” - Bahman Sohrabi, vice president of global services at Force10
 
Terayon
"I wanted a tool that could take raw data and display it in a way that would let us readily identify and investigate any trends or characteristics we didn't understand. [If we'd had] a tool like SigmaSure, the problem with the loss of power output could have been identified early enough for us to do something about it." - Yoram Rubin, senior director of process and test engineering at Terayon Communications
 
Plantronics
"The key selling point that got our executives on board was the money the system is saving. It is paying for itself within months-mostly in engineering hours spent traveling to manufacturing facilities or entering data by hand. Now, I can pull the data out and look at it in a format that makes sense to me in 10 or 15 minutes. That used to take as long as a week." - Rick Frier, senior manager of global test engineering at Plantronics
 
AMR Research
"SigmaQuest, is making hay in the high-tech industry by providing multitier visibility into product quality levels at any given moment, helping brand owners and manufacturers performing final assembly gain insight into work in process, statistical process control (SPC), raw yield consumption, and product quality levels at their suppliers."

"The industry needs an application like SigmaQuest, a technology developed for the discrete industry, to manage and harmonize multitier specification data and serve as a system of record for multitier specification and quality management."

"The increased usage of contract manufacturing and sourcing from low-cost regions in Asia and Eastern Europe means increased risk for brand owners looking to control the quality of their finished products, as recent news reports show. Increasing visibility back into production events at their suppliers and even further upstream into the multiple tiers of suppliers must be considered. Catching and identifying issues in production as they occur increases the value of that data and limits downstream costs and risk."  - AMR Research
 
Calix
"SigmaQuest enables all the quality data to be captured and then reported on a daily, weekly, biweekly and bimonthly basis. This is very, very important for us. For example, it lets my engineers understand every day the yields in Shanghai by just looking at a screen. That is a very useful tool for us." - Roger Weingarth, SVP of Product and Manufacturing Operations at Calix

"As Calix's business grows with an expanding portfolio of product offerings, we want to ensure that we continue to deliver the best products & support possible to our customers. We wanted to implement a comprehensive system that would enable us to analyze product return data, track trends & get to the root cause of issues with extensive drill down capabilities. SigmaQuest provided the features we were looking for. We will be able to correlate RMA data with manufacturing test data which provides us with a closed loop view of our quality systems." - Harvey Scheingold, director of quality process management at Calix