US manufacturers spent more than $25 billion dollars honoring warranties last year. This cost is rising 4.8% year-over-year. - AMR Research
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RMA & Warranty Insight Print E-mail



Quickly and easily identify and correct the root cause for failures which result in warranty returns. SigmaSure RMA can uncover emerging trends and patterns before they become issues. It can also help reduce service and warranty costs, while improving customer satisfaction.

 
 
 
 
 
 
 
Features
  • Correlate warranty data with supplier, design and manufacturing test data.
  • Easy identification and root cause analysis for warranty returns.
  • Identify “where used” products by associating warranty returns with product in the field.
  • Improve customer response time and problem resolution.
  • Full integration with SigmaSure Enterprise edition provides complete visibility into products entire history.

Benefits
  • Identify emerging issues and trends in products.
  • Early warning system.
  • Track warranty performance.
  • Lower warranty costs by improving productivity and recovery of repair or replacement costs from suppliers.
  • Improve customer satisfaction thru higher quality.
  • Reduces the number of recalls, by narrowing the recall to only affected product.

 
 
It's incredibly easy to try out SigmaSure Insight line of products. You can even provide your own data in a secure, On-Demand environment. Click here to request a customized demo.

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