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SigmaQuest On-Demand is the easiest to use, fastest to deploy, and most affordable software solution available today, and provides manufacturers with unique business benefits that are simply not possible with traditional client/server solutions. SaaS offers customers the ability to continue to innovate at a substantially lower absolute cost of entry and ongoing TCO, during a period of intense capital spending constraint. - Saugutuck Research Report, February 2009 SigmaQuest hosting facility is SAS (Statement on Auditing Standards) No. 70 Type 2 certified. Reasons Why SigmaQuest Software On-Demand is Better With SigmaQuest, you avoid the hidden costs and hassles of traditional enterprise software. SigmaQuest is an on-demand service, so there is no software or hardware to buy, no expensive installations, no maintenance fees, no costly upgrades, and no incremental IT resources required. Unlike traditional enterprise software, SigmaQuest subscription pricing includes everything you need, so you won’t be surprised later by hidden technology and personnel costs that can quickly add up to two to five times your original licensing fees. Performance guarantees and network availability Every SigmaQuest subscription comes with a service level agreement (SLA) guaranteeing our customers a minimum planned uptime and availability of 99.5%. On-demand support tools At SigmaQuest, we give our customers the support they need when they need it. Every page of SigmaQuest software has access to a Help link — your direct line to our online documentation, reference guides, tutorials, knowledge base and FAQ’s. If you still need help, you can submit a support ticket through our online customer service portal. Our training courses are available in a classroom or right on your desktop with our on-demand Web tutorials. No matter where you are in SigmaQuest, you’re never more than a few clicks away from the support you need. Reduce risk—pay as you go SigmaQuest’s subscription-based service minimizes the implementation risk by eliminating the need for up-front capital investment. We give you the flexibility to buy only what you need, when you need it. And, if you aren’t satisfied that we deliver as promised, you can disengage at any time. But we haven’t disappointed yet. Our 95% renewal rates are the highest in the on-demand software market. Instant on All you need to start using SigmaQuest is a standard browser. Our implementations happen in a matter of hours or days, not months or years like traditional enterprise software, so your company can realize a positive ROI within months. Secure Global access, any time, anywhere In today’s global manufacturing economy, delivering product to market requires global supply chain collaboration. Delivered as an Internet-based service, SigmaQuest provides global access to you and your extended supply chain. Adoption is as easy as typing www.sigmaquest.com into a Web browser. Our Innovation is always on Your software shouldn’t run you — it should help you run your business. With SigmaQuest, you’ll be free to focus on product innovation and running your business, not worrying about the headaches of managing software. SigmaQuest is committed to providing the best software solution for your current and future needs. We innovate constantly, listening to our customers’ needs and providing them with a new release of our software every four to six months. With a client/server solution, you might get an update every two to three years, after thousands of dollars in maintenance fees. But with SigmaQuest, you get access to the latest features and functionality seamlessly, effortlessly and painlessly. SigmaQuest utilizes some of the most advanced technology for Internet security available today. When you access our solutions using Mozilla Firefox 2.0 or higher, Netscape Navigator 7.0, or Microsoft Internet Explorer versions 6.0 or higher, Secure Socket Layer (SSL) technology, the standard security protocol used for e-commerce on the Internet, protects your information using both server authentication and data encryption, ensuring that your data is safe, secure, and available only to registered users in your organization. Your data will be completely inaccessible to unauthorized viewing and/or use. SigmaQuest provides each user in your organization with a unique user name and password that must be entered each time a user logs on. SigmaQuest issues a session "cookie" only to record encrypted authentication information for the duration of a specific session. The session "cookie" does not include either the username or password of the user. SigmaQuest does not use "cookies" to store other confidential user and session information. In addition, SigmaQuest is hosted in a secure server environment and all of our applications are delivered through managed firewalls that utilize advanced technologies to prevent interference or access from outside intruders. Our engineers constantly monitor our IT infrastructure and keep current on industry best practices, updating security policies as necessary. Your data is confidential and available only to you and selected SigmaQuest technical support personnel (on an as-needed basis to provide support for you and your users). SigmaSure on-demand manages and supports SigmaQuest's world-class SigmaSure Enterprise software modules in a centralized IT environment accessable via the Internet. It is a service that takes away from the burden of paying for upgrades, patches and routine maintenance yet offers an adaptive implementation methodology that helps you more efficiently manage your organization and increase your return on investment.
SigmaQuest's entire product line is On-Demand enabled.
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