SigmaQuest is the leader in on-demand scalable solutions for Product Quality Management. Our solution, SigmaSure, leverages a powerful root-cause analysis engine to improve product quality and customer satisfaction. Unlike home-grown systems and MES/ERP systems, SigmaSure is hardware and software agnostic - allowing you to automatically collect consistent data across the extended enterprise and perform detailed analysis on terabytes of parametric data.
High Tech Industry Print E-mail
"We lowered manufacturing costs by 20%, reduced returns by 40% and slashed repair costs by $5,000,000 over the past 4 years." - Force10 Networks

The current economic climate has driven manufacturers to reduce head count across the board. Combined with move to outsource manufacturing, there are fewer engineers available to ensure that contract manufacturers (CMs) and component suppliers comply with product test requirements. On the flip side, CMs and component suppliers are tempted to improve their slim margins by skipping testing steps, and use lower cost components that may fail quicker. SigmaSure provides real-time visibility to test and diagnostic data from the incoming component supplier, throughout the CMs manufacturing process. This 24x7 production visibility enables you to ensure that your suppliers comply with the specified test procedures. Just as important though, your product’s manufacturing data and combined with SigmaQuest analytics can be used to drive down manufacturing costs, and prevent product returns.

SigmaSure key benefits to High Tech companies:

  • Lower your manufacturing costs by actively managing your supplier base. By monitoring lot performance before shipment, you can avoid shipment errors, late deliveries, and inserting defective material into your production line. You can make immediate corrective action on supplier components before they are shipped.
  • Achieve faster new product introduction ramps. By capturing the actual product test history, and product assembly genealogy, you can determine which processes are higher yielding, and duplicate that success to create a repeatable high yielding processes, than traditional approaches.
  • Reduce warranty costs and increase customer satisfaction by clearly identifying which of manufacturing process, product design, and field diagnosis and component selection is your product return root cause.

SigmaSure High Tech company case studies:

  • Force-10 Networks saved $5 million in four years using SigmaQuest’s SigmaSure solution.
  • A smartphone leader streamlined their reverse logistics process using SigmaQuest’s SigmaSure solution.
 
 

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