On-demand software provides comprehensive insight and root cause analysis of network switching, routing and security systems

SUNNYVALE, Calif., June 16, 2009—SigmaQuest and Enterasys/Siemens Enterprise Communications today announced the signing of a multiyear purchase agreement.  Enterasys selected SigmaQuest’s OnDemand SigmaSure™ software, after extensive evaluation of multiple software solutions including internal development, for managing and tracking the quality of its network switching, routing and security systems.

“In today’s business world, the network is one of the most important infrastructure components for an enterprise.  On top of this, in our industry, product warranties and expected life spans are growing.” said Brad Martin, vice president of engineering at Enterasys.  “Now more than ever, understanding product quality is a highly critical business activity.  SigmaQuest provides comprehensive views of quality throughout every phase of our product lifecycle.  For installed products, the software helps to determine where and when issues develop and the root cause.  Due to our alliance and our key technology developments, Enterasys is well positioned to continue delivering the industry’s leading network systems.”

Ray Velazquez, SigmaQuest’s eastern U.S. business development director commented, “It is exciting to see that renowned companies such as Enterasys recognize that quality management software investments are imperative to their businesses even in today’s economic environment.  We are pleased that global manufacturers with mission-critical products chose SigmaQuest to improve product quality, increase customer satisfaction while reducing scrap and costs.”

Enterasys will use SigmaQuest’s Manufacturing & Test Insight, Repair Insight and Return Material Authorization (RMA) Insight modules as Software-as-a-Service (SaaS), Cloud Computing. 

About Enterasys Networks
Enterasys is the network infrastructure and security division of Siemens Enterprise Communications Group, a Gores Group company. Enterasys® network switching, routing and security solutions are used by thousands of customers in more than 70 countries worldwide to deliver business-oriented, identity-based visibility and control for voice, video, and data applications. The company’s open-architecture solutions enable easy to deploy role-based access controls and prioritization for wired and wireless environments with integrated management and security that deliver investment protection, operational efficiency, and significantly reduced total cost of ownership. The Enterasys culture is centered on the principle "There is nothing more important than our customers" with industry-leading technical support. More information about Enterasys hardware, software, services and training is available at www.enterasys.com.

About SigmaQuest

SigmaQuest Inc., the On-Demand leader in scalable solutions for product quality management, helps brand owners and manufacturers worldwide build top quality, electronics-based products for medical device, clean tech, telecom, military & aerospace, consumer electronics, and other industries. The company’s SigmaSure™ suite of software leverages automatic data collection and powerful root-cause analysis to help users find, fix and avoid quality issues throughout products’ entire lifecycles, from the time products are manufactured to when they are returned by a customer, should that occur. The SigmaSure modules include: Manufacturing & Test Insight, Supplier Quality Insight, Maverick Analysis, RMA & Warranty Insight, Repair & Rework Insight, and Process Flow Visualization (PFV). The company’s market-changing approach has been recognized in Managing Automation’s Top Ten Companies to Watch, Manufacturing Business Technology’s Top 40 Emerging Vendors, Test & Measurement World’s “Best in Test” awards, and Supply & Demand Chain Executive’s “Executive 100” list.