SigmaQuest is the leader in on-demand scalable solutions for Product Quality Management. Our solution, SigmaSure, leverages a powerful root-cause analysis engine to improve product quality and customer satisfaction. Unlike home-grown systems and MES/ERP systems, SigmaSure is hardware and software agnostic - allowing you to automatically collect consistent data across the extended enterprise and perform detailed analysis on terabytes of parametric data.
SigmaQuest and Symphony Consulting to Host Webinar on Common OEM-EMS Disputes and How to Avoid Them Print E-mail
October 21st event to target manufacturers of electronic products

SUNNYVALE, Calif., October 13, 2008—SigmaQuest, a leading provider of product quality management software solutions for global manufacturers, and Symphony Consulting, a manufacturing outsourcing, procurement and supply chain consulting firm, announced that on October 21, 2008, from 10:00 – 11:00 a.m. PDT they will host a webinar titled “OEM vs. EMS: Common Disputes and How to Avoid Them.” This webinar will provide insight from industry experts at SigmaQuest and Symphony Consulting, as well as Paramit Corporation, a leading Silicon Valley based EMS company.

For most OEMs, the relationship with their EMS providers is among the most important partnerships.  Not only do EMS providers represent a significant portion of an OEM’s annual spend, their success or failure can have a significant and measurable impact on the OEM’s financial performance.  When these two parties get embroiled in a dispute, the relationship sours and business suffers. There are three main culprits for such disputes: inventory, quality and price. This 60-minute webinar will review the root cause of these issues and offer solutions on how to avoid them.

Participants will gain knowledge in the following areas:

  • Root causes of inventory, pricing and quality disputes
  • Preventive steps that OEMs can take to avoid conflicts
  • An EMS perspective on these issues

For more information about this event and to register, please visit the event Web site at https://www1.gotomeeting.com/register/294600462 .

About Symphony Consulting
Symphony Consulting is a Silicon Valley-based company that provides strategic supply chain, manufacturing outsourcing and procurement expertise to help technology companies reach their financial and operational goals. Symphony’s strategic consulting services and in-depth workshops on advanced supply chain methodologies show companies how to enhance revenue potential, increase profitability, and reduce inventory liability.

For more information, visit our website at www.symphonyconsult.com.

About SigmaQuest
SigmaQuest Inc. is an On-Demand software company whose solutions provide unprecedented insight and actionable information to ensure product and process integrity, by collecting, controlling and analyzing quality data throughout the product lifecycle. Its solutions enable global enterprises, such as Original Brand Owners that design, manufacture and service a broad array of products containing electronic components, to help deliver lower warranty costs, improve product quality and increase customer satisfaction.

SigmaQuest’s suite of products consists of Manufacturing and Test Insight, Supplier Quality Insight and RMA Insight, all of which are offered in an On-Demand, real-time environment. The company’s market-changing approach has been recognized in Managing Automation’s Top Ten Companies to Watch, Manufacturing Business Technology’s Top 40 Emerging Vendors, Test & Measurement World’s “Best in Test award” and Supply & Demand Chain Executive Magazine’s 2008 “Executive 100” list.

The company is headquartered at 440 N. Wolfe Road, Sunnyvale, CA 94085. It can also be reached at 408-524-3180, www.SigmaQuest.com.