SigmaQuest is the leader in on-demand scalable solutions for Product Quality Management. Our solution, SigmaSure, leverages a powerful root-cause analysis engine to improve product quality and customer satisfaction. Unlike home-grown systems and MES/ERP systems, SigmaSure is hardware and software agnostic - allowing you to automatically collect consistent data across the extended enterprise and perform detailed analysis on terabytes of parametric data.
SigmaQuest and Ops A La Carte to Host Free Webinar on Root Cause Analysis Print E-mail
Industry leaders to discuss methodology around Root Cause Analysis at July 23rd Webinar

SUNNYVALE, Calif., July 16, 2008— SigmaQuest ™ Inc., a leading provider of business intelligence software for the entire product lifecycle that helps global manufacturers build higher quality products and Ops A La Carte®, a professional consulting firm focused on Reliability Engineering Services, Reliability Management, and Reliability Education, announced that they will be jointly hosting a free Webinar on July 23, 2008 from 9:00 a.m. - 1:00 p.m. PDT titled “Root Cause Analysis (RCA) – What’s New in the Industry.”


At this Webinar, audience members will learn the methodology around RCA from industry leaders who will provide case studies that will illustrate the RCA process clearly, as well as methodologies in both Electrical and in Mechanical systems. The Root Cause Analysis Webinar will consist of four experts in the industry discussing various aspects of RCA:

“Understanding the Motivation and Basics of RCA in Electronics”: Jim McLeish, CRE, Senior Technical Staff, DfR Solutions

“Understanding Techniques to Address Mechanical Components in the Evaluation of System Reliability”:  Cliff Lange, Ph.D., PE, Ops A La Carte

“A Mechanical RCA Case Study”: Kim Parnell, Ph.D., Ops A La Carte   

“Data Collection: An Important Aspect of RCA Investigation”: Al Alaverdi, VP Technology, SigmaQuest  

Space is limited. So reserve your Webinar seat now at: https://www2.gotomeeting.com/register/340657849 . For more information regarding the free Webinar, visit http://www.sigmaquest.com/events--webinars/ or http://www.opsalacarte.com/Pages/news/news_events.htm

About SigmaQuest
SigmaQuest Inc. is an On-Demand software company whose solutions provide unprecedented insight and actionable information to ensure product and process integrity, by collecting, controlling and analyzing quality data throughout the product lifecycle. Its solutions enable global enterprises, such as Original Brand Owners that design, manufacture and service a broad array of products containing electronic components, to help deliver lower warranty costs, improve product quality and increase customer satisfaction.

SigmaQuest’s suite of products consists of Manufacturing and Test Insight, Supplier Quality Insight and RMA Insight, all of which are offered in an On-Demand, real-time environment. The company’s market-changing approach has been recognized in Managing Automation’s Top Ten Companies to Watch, Manufacturing Business Technology’s Top 40 Emerging Vendors, and Test & Measurement World’s “Best in Test” awards.

The company is headquartered at 440 N. Wolfe Road, Sunnyvale, CA 94085. It can also be reached at 408-524-3180, www.SigmaQuest.com.  

About Ops A La Carte
Ops A La Carte LLC is a Professional Consulting Firm focused on Reliability Engineering Services, Reliability Management, and Reliability Education to assist customers in developing and executing any and all elements of Reliability throughout their Organization and their Product’s Life Cycle.  In 2006, Ops A La Carte was the 9th fastest growing, privately-held company in Silicon Valley California according to the San Jose Business Journal.

The company is headquartered at 990 Richard Ave., Suite 101, Santa Clara, CA  95050 and also has offices in Singapore, China, India, and the UK.  It can also be reached at 408-654-0499, www.opsalacarte.com.