SigmaQuest is the leader in on-demand scalable solutions for Product Quality Management. Our solution, SigmaSure, leverages a powerful root-cause analysis engine to improve product quality and customer satisfaction. Unlike home-grown systems and MES/ERP systems, SigmaSure is hardware and software agnostic - allowing you to automatically collect consistent data across the extended enterprise and perform detailed analysis on terabytes of parametric data.
Force10 Networks Adopts SigmaQuest's On-Demand Suite of Performance Intelligence Software Print E-mail
Integrated solution offers “closed loop” of performance and quality knowledge throughout product’s entire lifecycles

SUNNYVALE, Calif., November 1, 2007—SigmaQuest ™ Inc., a leading provider of business intelligence software for the entire product lifecycle that helps global manufacturers build higher quality products, today announced that Force10 Networks® has adopted SigmaQuest’s On-Demand suite of SigmaSure products. The software is designed so Original Brand Owners (OBOs), like Force10, can quickly and easily manage and track product quality and performance data throughout design, manufacturing and post-sales RMA/Warranty cycles.
 
"The SigmaQuest solution allows us to cost effectively track the performance of our switches and routers from design to deployment to better serve our customers and ensure their satisfaction," said Bahman Sohrabi, vice president of global services at Force10. "SigmaQuest's on-demand model eliminates the costly IT infrastructure of managing this process ourselves and allows us to focus on what we do best - develop innovative products that help customers transform their networks into strategic assets."

Force10 purchased SigmaQuest entire suite of On-Demand software products, after successfully using SigmaQuest's Manufacturing and Test Insight module for the past year. This initially purchased module continuously monitors product quality throughout the manufacturing process at globally dispersed facilities and in real-time through the use of dashboards and alerts. The newly adopted offerings include RMA & Warranty Insight, to analyze product return data, track trends and get to the root cause of all issues. Force10 is also deploying the new Repair Insight and Genealogy modules, which will allow Force10 to link back to factory rework/repair its bill-of-materials, as-built data and test results to identify the root cause of any product issues or failures.

"Force10 leads the industry in understanding the widespread benefits of closed-loop quality system," said Nader Fathi, CEO of SigmaQuest Inc. "As Force10 continues to grow its customer base and expand its global supply chain, SigmaQuest will play an integral role in ensuring quality and customer satisfaction."

About Force10 Networks Force10 Networks is a pioneer in building and securing reliable, high performance networks. With its no compromise approach to networking and advances in high density Gigabit and 10 Gigabit Ethernet switching, routing and security, Force10 delivers the innovative technologies that allow customers to transform their networks into strategic assets at the lowest total cost of ownership. For additional information, please visit www.force10networks.com.

About SigmaQuest SigmaQuest Inc. is an On-Demand software company whose solutions provide unprecedented insight and actionable information to ensure product and process integrity, by collecting, controlling and analyzing quality data throughout the product lifecycle. Its solutions enable global enterprises, such as Original Brand Owners that design, manufacture and service a broad array of products containing electronic components, to help deliver lower warranty costs, improve product quality and increase customer satisfaction. SigmaQuest's suite of products consists of Manufacturing and Test Insight, Supplier Quality Insight and RMA Insight, all of which are offered in an On-Demand, real-time environment. The company's market-changing approach has been recognized in Managing Automation's Top Ten Companies to Watch, Manufacturing Business Technology's Top 40 Emerging Vendors, and Test & Measurement World's "Best in Test" awards.

The company is headquartered at 400 N. Wolfe Road, Sunnyvale, CA 94085. It can also be reached at 408-524-3180, www.SigmaQuest.com.

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SigmaQuest is trademark of SigmaQuest Inc. All other trademarks and registered trademarks are the property of their respective owners. Force10 Networks is a registered trademark.

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Ellie O'Rourke KJ Communications, Inc. (425) 883-9234 This e-mail address is being protected from spam bots, you need JavaScript enabled to view it