SigmaQuest is the leader in on-demand scalable solutions for Product Quality Management. Our solution, SigmaSure, leverages a powerful root-cause analysis engine to improve product quality and customer satisfaction. Unlike home-grown systems and MES/ERP systems, SigmaSure is hardware and software agnostic - allowing you to automatically collect consistent data across the extended enterprise and perform detailed analysis on terabytes of parametric data.
SigmaQuest CEO to Present at 3rd Annual Warranty Management and Reverse Logistics Summit Print E-mail
Conference to take place in Summit Executive Centre, Chicago, September 24-27, 2007

SUNNYVALE, Calif., September 4, 2007SigmaQuest Inc., a leading provider of business intelligence software for the entire product lifecycle that helps global manufacturers build higher quality products, today announced that its CEO, Nader Fathi, will be presenting at the 3rd Annual Warranty Management & Reverse Logistics Summit to be held on September 24-27, 2007 at the Summit Executive Centre in Chicago.
The topic of Fathi's workshop is Best Practices in Mining Warranty Data to Improve Product Quality and Design. The presentation will be given on Monday, September 24 from 5:45 a.m. 8:45 p.m.

Fathis workshop will cover how manufacturers surviving in todays fast-paced world require more than a solid business strategy, innovative technology, a skilled workforce and a bit of luck.  From here, he will explain how they need to pay close attention to quality throughout the entire product lifecycle and approaches for doing this.  For instance, warranty data can provide the manufacturer with a vital source of information regarding a products operation and failures. It can also act an as an indicator of customer satisfaction. Through new on-demand solutions, top manufacturers can collect and analyze quality and warranty data from both upstream and downstream entities in the supply network to increase overall product quality and in turn end customer satisfaction.

About The 3rd Annual Warranty Management & Reverse Logistics Summit
The 3rd Annual Warranty Management & Reverse Logistics Summit brings together industry thought leaders to share how they've managed to keep their warranty costs down and product returns to a minimum.  They will share with you case studies on how theyve transformed aftermarket processes to improve product quality, reduce service costs, and enhance customer loyalty. For more information, visit www.iqpc.com/us/warranty

About SigmaQuest
SigmaQuest Inc. is an On-Demand software company whose solutions provide unprecedented insight and actionable information to ensure product and process integrity, by collecting, controlling and analyzing quality data throughout the product lifecycle. Its solutions enable global enterprises, such as Original Brand Owners that design, manufacture and service a broad array of products containing electronic components, to help deliver lower warranty costs, improve product quality and increase customer satisfaction. SigmaQuests suite of products consists of Manufacturing and Test Insight, Supplier Quality Insight and RMA Insight, all of which are offered in an On-Demand, real-time environment. The companys market-changing approach has been recognized in Managing Automations Top Ten Companies to Watch, Manufacturing Business Technologys Top 40 Emerging Vendors, and Test & Measurement Worlds Best in Test awards.

The company is headquartered at 400 N. Wolfe Road, Sunnyvale, CA 94085. It can also be reached at 408-524-3180, www.SigmaQuest.com.

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SigmaQuest is trademark of SigmaQuest Inc. All other trademarks and registered trademarks are the property of their respective owners.